we're here to help you and your clients, whether it's airfare only, accommodation or lift passes
Provide your clients with flexible season lift passes for the ultimate ski experience.
Work with us to create personalized itineraries that cater to your clients’ unique preferences.
special deals for travel agents and your clients
email us on letterhead and we'll contact you with nett prices
SnoWorld.com.au P/L ACN: 639 723 809 ; ABN: 33 639 723 809
what our clients say about their snow holiday
Travel Agents FAQs: Your Questions Answered
How do I make a booking through SnoWorld.com.au?
simply call us. We're old school. There are way too many options to publish online and as you know, options can change by the second.
We can for example, hold flights for you for a few days, after which a deposit is required and we can advise the payment plan. Some items required full payment such as lift passes, but our airfares and accommodation only require a deposit.
What payment options do you accept for bookings?
We offer several payment methods including credit cards, debit cards, direct deposit and cash. There is currently no credit card surcharge on our flights. For groups of 6 or more, we can arrange additional options—just contact us for details.
Can travel agents access special pricing or commissions?
Yes, we have competitive pricing and commission structures for travel agents. Please email us on letterhead advising what you would like.
What support is available for travel agents after the booking?
We answer our phones 24/7 for urgent issues. We deal with upper management at airlines, so we can get any issue resolved fast.
For non-urgent matters, we try to reply to any email fast, very fast, often after hours.
Are there any guarantees included with your travel packages?
We guarantee the quality of our services and accommodations. If any issues arise during the trip, our support team is ready to help resolve them swiftly.
How can I access customer reviews and feedback for the packages?
We encourage you to visit our customer reviews section on the site. This feature allows you to read firsthand experiences from travelers who have booked through us.
Is there a way to customize packages for specific clients?
Absolutely. Just tell us what you require.